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Spotlight on Conflict Management

This month we're bringing together free conflict management resources collected from all over the web that we hope will give you some tips to help you deal with conflict and difficult behaviour in the workplace.

We'd be remiss if we did not first mention our own Managing Conflict and Dealing with Difficult Behaviour online course which aims to:
  • Introduce you to the causes of conflict.
  • Explain how you can deal with conflict systematically.
  • Explain how you can deal with conflict in specific circumstances.
  • Introduce ideas for understanding behaviour as a means to identifying the underlying causes of conflict and difficult behaviour.
  • Discuss stress and how it should be managed.
  • Outline how you should manage poor performance.

Conflict Management Articles and Resources

Have a great resource you want to share? Get in touch!


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